SERVICE GUARANTEES

Risk–Free Linux Shared Web Hosting

With Guillmedia.com, you can enjoy a totally riskless cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.

99-service-uptime-02


A 99.9% Server Uptime

Our shared web hosting system is based on a dependable, top–quality hardware architecture and a heavily modified Linux variation. That’s why, regardless of what your site is, or how many website visitors you have, or even if there is a distributed denial–of–service attack, our machines will remain up and your websites will stay visible online.

Our Linux shared web hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays the same.99-network-uptime-02


A 30–Day Money–Back Guarantee

Regardless of the fact that we have done pretty much everything to lessen all possible risks with our cloud hosting packages and irrespective of the fact that our company provides premium–quality customer support, there are cases when the customer is just not happy with what we have to offer. Or he has to migrate to a more robust web hosting service, like a VPS server or a dedicated server.

This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t satisfied, we will give you your money back.30-days-money-back-02


24/7 Technical Support

We have diligently hand–picked each single member of our 24×7 support department to make sure that we can offer you the best customer support service that you can get. Each of our support engineers has many years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. And they’re at your disposal 24–7–365 – you will be able to contact them at any moment and they will reply ASAP.

Their average response time is less than 20 minutes, whilst with other web hosting providers you are forced to wait around for days. And we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to within one hour.

24-support-02